Sample-to-production gap

Direct answer

Sample-to-production gap: The difference between a hand-built sample and production line output.

Key facts
  1. Usually because the sample was hand-built by an engineer, while the batch is assembled on a line by different hands with different fixtures.
  2. Whenever a defect would cost more than the sample.

The difference between a hand-built sample and production line output.

What it changes for you

The most common source of disputes - ask for a production-line sample.

In practice

The sample-to-production gap is the difference between a hand-built sample and the output of the production line. Hand-built samples hide assembly problems, so the useful sample is one taken from the line that will run your order. Where an order is large enough to justify it, a production-line sample is the only sample that predicts the batch.

Questions about Sample-to-production

Why does the production batch differ from the sample?

Usually because the sample was hand-built by an engineer, while the batch is assembled on a line by different hands with different fixtures. The gap is a process difference, not bad faith - which is why you ask for a production-line sample.

When is a production-line sample worth the cost?

Whenever a defect would cost more than the sample. On a first order or a new tooling programme it almost always is; on a repeat order of a proven specification it may not be.

Other terms

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